We Customize the Customer Experience Program for Organizations

Our faculty and leadership team consult with top corporations around the globe and can help deliver the UCSB PaCE | Extension Customer Experience Certificate Program on-site at your corporation. In addition to reducing expenses, customized programs often generate increased ROI for firms by aligning the curriculum to particular business issues the organization is facing. Contact us today to schedule a time to discuss your specific needs.

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Enroll Small Teams to Increase the Value of the Program

Sending teams of three to five employees to the program is an excellent way to leverage the benefits of the course. During the Capstone portion of the class, teams can solve a real business issue facing the firm. Our faculty serve as advisors, creating solutions to be implemented after the course. Mentoring is also available after the program to help implement the Capstone Projects and ensure the program generates positive business outcomes for the firm. ​

Corporate Program FAQ's

Can the UCSB Customer Experience Program be delivered on-site to my company?
Absolutely! We collaborate with your leaders to customize an on-site program to deliver the skills and tools your employees need. If you're interested in a custom program for your organization or team, please contact our program director using the "Request Information" button.

Can we tailor the Program to address our specific business challenges during a corporate program?
Of course. To optimize your return, we encourage this. With your leadership’s input, we will customize the course to ensure your program focuses on the issues your business is facing today. Our faculty will serve as mentors, helping to identify and quantify your issues, and advisors, helping your teams develop appropriate solutions to be implemented after the program.

How many of our employees can attend the program?
We do not restrict attendance at corporate Customer Experience Programs. The key to a successful course is to ensure we have the proper number of faculty present to create an ideal learning situation for your team.

Will my employees be required to work "after-hours" on homework assignments?
We are aware that your employees are essential to your bottom line. The course design will require your employees’ participation, input, and collaboration with their team members. The course will be structured so that all work will be completed during the course sessions.


Will our employees earn a University of California Santa Barbara Extension Program Certificate?
We understand that completing the UCSB Customer Experience Program and earning the Certificate is important to your employees. We also know that the Certification will enhance your team’s credibility within the company. We will partner with your organization’s leadership team to ensure that the appropriate content, skills, tools, and knowledge are provided for Certificate achievement.