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  • Home
  • Our Programs
    • Fast-Track Courses >
      • Operational Readiness for First Responders: OUD
      • Operational Readiness for Police Officers: OUD
    • Mastery-Track Courses >
      • Customer Experience
      • Engineering Leadership
      • IT & Cybersecurity Leadership
      • Women in Leadership
  • About
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  • Register & Pay

CX Advisory Board


Ann Kroll

Duke Energy
Director of Demand Generation Marketing
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Area of Expertise

Customer-Focused Innovation, Customer First Culture, Customer Experience in your Organization-Navigating Politics of Change
"Creativity reigns supreme” has been Ann Kroll’s lifelong motto. From ornately decorated mud pies as a child to nationwide marketing campaigns in both B2B Technology and Renewable Energy, Ann knows how to delight customers and drive results without breaking the bank. Ann sees differentiated results through creative and empathetic marketing that is focussed on serving customers verses selling to them.  Ann works within the non-regulated commercial affiliates of Duke Energy (Duke Energy Renewables, REC Solar, and Duke Energy One). She leads the Demand Generation organization consisting of Marketing and Inside Sales, with a focus on Customer Experience.

Ann was a Phi Beta Kappa double major in Political Science and Communications from University of California Davis. Prior to joining Duke Energy in 2020 and REC Solar in 2016, Ann was at Hewlett Packard Enterprise for eight years in multiple industry and product marketing management positions. 

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    Contact Ann Now!

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UCSB Professional and Continuing Education
​2160 Kerr Hall
University of California
Santa Barbara, CA
93106-1110
professional.ucsb.edu
Contact Us
Teri Nardo-Irvin - Program Coordinator
IT & Cybersecurity Leadership
Email: 
[email protected]
Phone: 916.265.0440
​
Lisa Doering - 
Program Coordinator
Customer Experience, Engineering Leadership, & Women in Leadership

Email: [email protected]
​Phone: 415.228.0592
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