CX Advisory Board
Ann KrollDuke Energy
Director of Demand Generation Marketing |
Area of Expertise
Customer-Focused Innovation, Customer First Culture, Customer Experience in your Organization-Navigating Politics of Change
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"Creativity reigns supreme” has been Ann Kroll’s lifelong motto. From ornately decorated mud pies as a child to nationwide marketing campaigns in both B2B Technology and Renewable Energy, Ann knows how to delight customers and drive results without breaking the bank. Ann sees differentiated results through creative and empathetic marketing that is focussed on serving customers verses selling to them. Ann works within the non-regulated commercial affiliates of Duke Energy (Duke Energy Renewables, REC Solar, and Duke Energy One). She leads the Demand Generation organization consisting of Marketing and Inside Sales, with a focus on Customer Experience.
Ann was a Phi Beta Kappa double major in Political Science and Communications from University of California Davis. Prior to joining Duke Energy in 2020 and REC Solar in 2016, Ann was at Hewlett Packard Enterprise for eight years in multiple industry and product marketing management positions.
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