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  • Home
  • About
    • About UCSB
    • Our Partners
  • Our Programs
    • CX Program >
      • The CX Difference
      • Our Faculty
      • Curriculum
      • Who Should Attend
      • Upcoming Class Dates
      • Register Now
      • Pay Now
  • Corporate Programs
  • Contact

CX Advisory Board


Brandon Standerfer

Corporate Director, Distribution
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Area of Expertise

YOUR Customers, THEIR Experience Journey, Customer-Focused Innovation
With more than 20 years of experience, Brandon is a hospitality veteran with a passion of demystifying the evolving hospitality global distribution landscape.  Known for executing complex and high-profile projects while propelling revenue growth and profitability. Skilled in delivering top-line revenue strategies while managing the cost of customer acquisition.  Brandon has solid management experience spanning multiple disciplines including Revenue Management, Distribution Optimization, Project Management, Call Center Operations, Reservation Sales and Process Improvement.

With a keen focus on developing cohesive synergies through system integration requires an approach with core principles; Strategy, Project Management and Optimization.  Collaborations has no limits, therefore conquering the hospitality distribution technology landscapes demands contribution from all disciplines of the organization.  

Brandon’s professional experience has provided him the opportunity to influence the hospitality industry across multiple hotel segments, IE…Economy, Select Service, Mid-Scale, Upscale and Boutique Lifestyle Luxury brands.  With this diversity of brands, he has been exposed to various expectations and performance deliverables required.

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Location

Customer Experience Program 
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2160 Kerr Hall
University of California
Santa Barbara, CA
93106-1110


Contact Us

​Tina Smith
Program Director 
Email: tinasmith@professional.ucsb.edu
​Phone: 805-395-9770
Executive Certificate Programs
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at the University of California Santa Barbara Professional and Continuing Education | Extension 



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