UC Santa Barbara | Extension
  • Home
  • About
    • About UCSB
    • Our Partners
  • Our Programs
    • CX Program >
      • The CX Difference
      • Our Faculty
      • Curriculum
      • Who Should Attend
      • Upcoming Class Dates
      • Register Now
      • Pay Now
  • Corporate Programs
  • Contact
  • Home
  • About
    • About UCSB
    • Our Partners
  • Our Programs
    • CX Program >
      • The CX Difference
      • Our Faculty
      • Curriculum
      • Who Should Attend
      • Upcoming Class Dates
      • Register Now
      • Pay Now
  • Corporate Programs
  • Contact

CX Advisory Board


Carl Shanks

Manager, Heavy Duty Aftermarket Sales
Picture

Area of Expertise

Customer First Culture, Principles of Customer ​Relationship Building, Customer Experience in your Organization-Navigating Politics of Change
Who am I?
A hands on, leading by example, mentor & sales leader who builds successful sales teams. Keys to success in my career have been based on customer-focused, high-energy & intuitive sales strategies. I'm an entrepreneurial thinker who's able to work independently, and within corporate structures, by developing and implementing continuous sales strategies & defined KPI’s. I have excelled by increasing customer retention and achieving profitable sales growth.

I am also a husband, father, coach and community involved leader.  My hobbies include biking, golf, playing baseball and grilling/bbq/smoking tasty food!

Digital Badge (Copy to share)
Picture

    Contact Carl Now!

Submit

Location

Customer Experience Program 
​​
2160 Kerr Hall
University of California
Santa Barbara, CA
93106-1110


Contact Us

​Tina Smith
Program Director 
Email: tinasmith@professional.ucsb.edu
​Phone: 805-395-9770
Executive Certificate Programs
​
at the University of California Santa Barbara Professional and Continuing Education | Extension 



​
​powered by the Zschool