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  • Home
  • About
    • The CX Difference
    • Our Faculty
    • About UCSB
    • Our Partners
  • INDIVIDUALS
    • Curriculum
    • Who Should Attend
    • Upcoming Class Dates
  • Register
    • Register Now
    • Pay Now
  • Corporate Programs
  • Contact

CX Advisory Board


Dan Frank

HKS Architects
Business Development Director, Higher Education
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Area of Expertise

YOUR Customers, THEIR Experience Journey, Accelerate & Improve Decisions with Data
Dan Frank is the California Director of Business Development for Higher Education for HKS Architects. He builds empathetic relationships with clients, applying a customized problem-seeking process, looking first to understand. He digs deeply into a client's context to uncover what problems HKS might solve through design and identifies opportunities to meaningfully elevate the student, faculty, staff and community experience.

Dan's focus on research seamlessly aligns with the firm's research-informed design process and ensures that the team has a deep understanding of a client's needs early on.

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    Contact Dan Now!

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Location

Customer Experience Program 
​​
2160 Kerr Hall
University of California
Santa Barbara, CA
93106-1110


Contact Us

​Tina Smith
Program Director 
Email: tinasmith@professional.ucsb.edu
​Phone: 805-395-9770
Customer Experience Certificate 
​
at the University of California Santa Barbara Professional and Continuing Education | Extension 



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