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  • Our Programs
    • Customer Experience
    • Cybersecurity
    • Engineering Leadership
    • Women in Leadership
  • FAQ
  • Register & Pay

CX Advisory Board


Jayson Mercurius

Chief Operating Officer
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Area of Expertise

Customer-Focused Innovation, Accelerate & Improve Decisions with Data, Customer Experience in your Organization-Navigating Politics of Change
Jayson is an entrepreneur who, along with his wife, built a multi-million-dollar business with focus on community empowerment. What started as a staffing firm – JLM Strategic Talent Partners - focusing on a niche construction industry, has been growing into an impactful multitude of businesses. Jayson’s visionary and technology focused approach to entrepreneurship has led him to create additional businesses that support his larger vision of making an impact on communities by giving them access to local jobs created by large infrastructure projects.

Now, in addition to JLM, Jayson is also leading Career Excellence Academy, which provides professional training in the industry, and which in partnership with the Mayor’s Office of Economic Opportunity, City of LA and other partners, has created a robust training program included as part of the Mayor’s Green New Deal and with potential to become a national model.

Lastly, Jayson has been revolutionizing the industry by incorporating technology to recruitment processes. Identifying a niche for more tech solutions in the industry, Jayson founded a software company, which is developing technology to simplify and streamline processes on large projects. Jayson, his wife and son live in Long Beach.

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UCSB Professional and Continuing Education
​2160 Kerr Hall
University of California
Santa Barbara, CA
93106-1110
professional.ucsb.edu
Contact Us

Teri Nardo-Irvin - Program Coordinator
Customer Experience Program
Email: teri.ucsbpace@zschool.education 
​Phone: 805-395-9770


Teri Nardo-Irvin - Program Coordinator
Cybersecurity Program
Email: 
teri.ucsbpace@zschool.education
Phone: 916.265.0440
​
Lisa Doering - 
Program Coordinator
Engineering Leadership Program 

Email: lisa.ucsbpace@zschool.education
​Phone: 415.228.0592


Anna McAlister - Program Coordinator
Women in Leadership Program

Email: anna.ucsbpace@zschool.education
​Phone: 253-240-3880
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