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    • Customer Experience
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  • FAQ
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CX Advisory Board


Joseph Cates

Panasonic USA
GM, Business Development

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Area of Expertise

Customer-Focused Innovation, Accelerate & Improve Decisions with Data
Joseph Cates currently serves as GM, Business Development for Panasonic Hollywood Laboratory managing Panasonic's relationships with Hollywood studios and content owners.  Prior to this role, he served as SVP, Technology at Universal Pictures where he oversaw the studio’s worldwide technology efforts and overall technology strategy. 

​During his career, he also worked in various technology, operations, standards, and policy roles at NBC Universal, Microsoft, and Universal Music Group. 

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UCSB Professional and Continuing Education
​2160 Kerr Hall
University of California
Santa Barbara, CA
93106-1110
professional.ucsb.edu
Contact Us

Teri Nardo-Irvin - Program Coordinator
Customer Experience Program
Email: teri.ucsbpace@zschool.education 
​Phone: 805-395-9770


Teri Nardo-Irvin - Program Coordinator
Cybersecurity Program
Email: 
teri.ucsbpace@zschool.education
Phone: 916.265.0440
​
Lisa Doering - 
Program Coordinator
Engineering Leadership Program 

Email: lisa.ucsbpace@zschool.education
​Phone: 415.228.0592


Anna McAlister - Program Coordinator
Women in Leadership Program

Email: anna.ucsbpace@zschool.education
​Phone: 253-240-3880
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