CX Advisory Board
Kathleen Douglas
VP of Sales
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Area of Expertise
YOUR Customer Experience Strategy, YOUR Customers, THEIR Experience Journey, Principles of Customer Relationship Building, Accelerate & Improve Decisions with Data
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As an experienced technology professional, Kathleen has driven business growth for global software companies and startups. Her roles and responsibilities have spanned sales/business development, product launches, marketing strategies and communications, consulting services, partner programs and operations for Cloud SaaS and On Premise solutions. Most recently as VP of Global Sales at DrivenBI, Kathleen took the startup from initial strategic business plan through rapid customer acquisition and high growth. Prior to DrivenBI, Kathleen was Area Director at Vitria serving multinational clients and responsible for expanding consulting services in US, Japan and Australia. Her career also included leadership roles at Personic and at Deloitte and Touche LLP. Before Deloitte, Kathleen developed her career over 10 years at Oracle where she held senior management positions in product sales and consulting services.
Kathleen holds a Bachelor degree in Economics from Rutgers University and participated in executive education seminars at Haas Business School at UC Berkeley.
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