CX Advisory Board
Business Development Manager
Area of Expertise
YOUR Customer Experience Strategy, Customer First Culture, Principles of Customer Relationship Building, Accelerate & Improve Decisions with Data, Customer Experience in your Organization-Navigating Politics of Change
As a Business Development Manager at Intuit, Kim Austin helps accounting firms with digital transformation, showing how both firms and clients benefit from a cloud-based apps ecosystem, including QuickBooks Online. Kim’s career includes 16+ years of experience in the document management, workflow, accounting, and cloud technology space. She has been twice named to Accounting Today’s Top 100 Most Influential People in Accounting, recognized five times by CPA Practice Advisor as a 40 Under 40 honoree, and selected by CRN Magazine as a Woman of the Channel eight years in a row.
Kim’s passion is delivering amazing service to her clients and her partners. Find her on Twitter & Instagram @Kimtuitive, or follow her blog: www.viewfrommyshoes.com.