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  • Home
  • Our Programs
    • Fast-Track Courses >
      • Operational Readiness for First Responders: OUD
      • Operational Readiness for Police Officers: OUD
    • Mastery-Track Courses >
      • Customer Experience
      • Engineering Leadership
      • IT & Cybersecurity Leadership
      • Women in Leadership
  • About
    • FAQ
    • Advisor Experience
  • Register & Pay

CX Advisory Board


Rachel Bourland

Procore Technologies
Customer Success Manager
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Area of Expertise

YOUR Customer Experience Strategy, YOUR Customers, THEIR Experience Journey, Customer-Focused Innovation, Principles of Customer ​Relationship Building, Accelerate & Improve Decisions with Data
A true love for Customer Success! I came from a finance and sales background, but found myself gravitating towards the customer experience so made the leap of faith into customer success over three years go. I have held a wide range of positions from implementation to customer success manager to team lead while working with different client types (SMB to Strategic).

​With a passion to inspire others to hop on the Customer Success train- I am excited for the opportunity to join this Advisory Board and share my knowledge. 

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    Contact Rachel Now!

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UCSB Professional and Continuing Education
​2160 Kerr Hall
University of California
Santa Barbara, CA
93106-1110
professional.ucsb.edu
Contact Us
Teri Nardo-Irvin - Program Coordinator
IT & Cybersecurity Leadership
Email: 
[email protected]
Phone: 916.265.0440
​
Lisa Doering - 
Program Coordinator
Customer Experience, Engineering Leadership, & Women in Leadership

Email: [email protected]
​Phone: 415.228.0592
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