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  • Home
  • About
    • About UCSB
    • Our Partners
    • FAQ
  • Our Programs
    • Women in Leadership >
      • Curriculum
      • Our Faculty
      • Register Now
      • Pay Now
    • Customer Experience >
      • Curriculum
      • Our Faculty
      • Register Now
      • Pay Now
    • Engineering Leadership >
      • Curriculum
      • Our Faculty
      • Register Now
      • Pay Now
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CX Advisory Board


Rachel Bourland

Procore Technologies
Customer Success Manager
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Area of Expertise

YOUR Customer Experience Strategy, YOUR Customers, THEIR Experience Journey, Customer-Focused Innovation, Principles of Customer ​Relationship Building, Accelerate & Improve Decisions with Data
A true love for Customer Success! I came from a finance and sales background, but found myself gravitating towards the customer experience so made the leap of faith into customer success over three years go. I have held a wide range of positions from implementation to customer success manager to team lead while working with different client types (SMB to Strategic).

​With a passion to inspire others to hop on the Customer Success train- I am excited for the opportunity to join this Advisory Board and share my knowledge. 

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    Contact Rachel Now!

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Location

Customer Experience Program
​Women in Leadership Program 

Engineering Leadership Program
professional.ucsb.edu
2160 Kerr Hall
University of California
Santa Barbara, CA
93106-1110


Contact Us

Teri Nardo-Irvin
Program Coordinator for Customer Experience
Email: teri.ucsbpace@zschool.education 
​Phone: 805-395-9770
Anna McAlister
Program Coordinator for Women in Leadership
Email: anna.ucsbpace@zschool.education
​Phone: 253-240-3880
Lisa Doering
Program Coordinator for Engineering Leadership 
Email: lisa.ucsbpace@zschool.education
​Phone: 415.228.0592

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