CX Advisory Board
Robert GravesDAV California
Director of Operations |
Area of Expertise
YOUR Customers, THEIR Experience Journey, Customer First Culture
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The Short & Sweet: I am a 10-year Marine Corps veteran, and currently the Director of Operations for the Disabled American Veterans – Department of California. I am a recent grad of USC Marshall, and I've put my head down and in the last 3 years and have written a book (How to Grow a Beard: A Military Transition Guide back into Civilian Life), established a podcast (#YearOfTheVet), been awarded Veteran of the Year, finished two Master’s programs, interned at United States Military Academy West Point, was the Chief Operating Officer of a VR Tech/Mental Health start-up, and is now the Treasurer on the Board of Directors of the Disabled Resource Center, Long Beach.
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