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  • Our Programs
    • Customer Experience
    • Cybersecurity
    • Engineering Leadership
    • Women in Leadership
  • FAQ
  • Register & Pay

CX Advisory Board


Robert Graves

DAV California
Director of Operations
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Area of Expertise

YOUR Customers, THEIR Experience Journey, Customer First Culture
The Short & Sweet: I am a 10-year Marine Corps veteran, and currently the Director of Operations for the Disabled American Veterans – Department of California. I am a recent grad of USC Marshall, and I've put my head down and in the last 3 years and have written a book (How to Grow a Beard: A Military Transition Guide back into Civilian Life), established a podcast (#YearOfTheVet), been awarded Veteran of the Year, finished two Master’s programs, interned at United States Military Academy West Point, was the Chief Operating Officer of a VR Tech/Mental Health start-up, and is now the Treasurer on the Board of Directors of the Disabled Resource Center, Long Beach. 

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    Contact Robert Now!

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UCSB Professional and Continuing Education
​2160 Kerr Hall
University of California
Santa Barbara, CA
93106-1110
professional.ucsb.edu
Contact Us

Teri Nardo-Irvin - Program Coordinator
Customer Experience Program
Email: teri.ucsbpace@zschool.education 
​Phone: 805-395-9770


Teri Nardo-Irvin - Program Coordinator
Cybersecurity Program
Email: 
teri.ucsbpace@zschool.education
Phone: 916.265.0440
​
Lisa Doering - 
Program Coordinator
Engineering Leadership Program 

Email: lisa.ucsbpace@zschool.education
​Phone: 415.228.0592


Anna McAlister - Program Coordinator
Women in Leadership Program

Email: anna.ucsbpace@zschool.education
​Phone: 253-240-3880
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