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  • Home
  • About
    • The CX Difference
    • Our Faculty
    • About UCSB
    • Our Partners
  • INDIVIDUALS
    • Curriculum
    • Who Should Attend
    • Upcoming Class Dates
  • Register
    • Register Now
    • Pay Now
  • Corporate Programs
  • Contact

CX Advisory Board


Robert Graves

DAV California
Director of Operations
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Area of Expertise

YOUR Customers, THEIR Experience Journey, Customer First Culture
The Short & Sweet: I am a 10-year Marine Corps veteran, and currently the Director of Operations for the Disabled American Veterans – Department of California. I am a recent grad of USC Marshall, and I've put my head down and in the last 3 years and have written a book (How to Grow a Beard: A Military Transition Guide back into Civilian Life), established a podcast (#YearOfTheVet), been awarded Veteran of the Year, finished two Master’s programs, interned at United States Military Academy West Point, was the Chief Operating Officer of a VR Tech/Mental Health start-up, and is now the Treasurer on the Board of Directors of the Disabled Resource Center, Long Beach. 

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    Contact Robert Now!

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Location

Customer Experience Program 
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2160 Kerr Hall
University of California
Santa Barbara, CA
93106-1110


Contact Us

​Tina Smith
Program Director 
Email: tinasmith@professional.ucsb.edu
​Phone: 805-395-9770
Customer Experience Certificate 
​
at the University of California Santa Barbara Professional and Continuing Education | Extension 



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